This book argues that you influence people by seeing from their point of view and giving them what they want, above all a feeling of importance, rather than by criticizing or arguing, and that warmth and cheerfulness can be practiced into being.
This book argues that you influence people by seeing from their point of view and giving them what they want, above all a feeling of importance, rather than by criticizing or arguing, and that warmth and cheerfulness can be practiced into being.